The first step towards keeping you safe is consistently confirming your identity. In providing quality medical care we must verify your identity to make sure the right patient is receiving care appropriately. Robust sources of information such as patient’s name, date of birth and wrist tag help reduce the potential for errors. Confirming your identity is a safety precaution.

Name of drugs can sometimes be long and difficult to pronounce correctly. It is advised you save an updated list of your prescriptions, dosage, frequency and side effects on a device or a dairy. Ensure you carry the list with you, especially when seeing a doctor or another health care provider.

We will always respect your privacy and dignity, and we will make you feel as comfortable as possible while you’re with us.