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South Shore WCH
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SSWCH General Privacy policy

Introduction

South Shore Women’s and Children’s Hospital needs to gather and use certain personal data in delivering its services and fulfilling its obligations to you. We respect the trust you repose in us in providing us with your data and we are completely committed to preserving, protecting, and safeguarding your rights in accordance with the applicable principles of data privacy.

This Privacy Policy outlines the information we collect from you, why we collect such data, how we use the data, how you can control the data, and how we manage, store, protect, share, retain or delete your information.  This privacy policy will inform you as to how we look after your personal data when you provide your data to us and tell you about your privacy rights and how the law protects you.

This privacy policy is issued by South Shore Women’s and Children’s Hospital.  The words "we", "us" or "our" in this privacy policy, refers to South Shore Women’s Clinic Limited.

Consent

By using this website (or by filing the consent section below) you agree to the terms of this Privacy Policy, as to allow us to utilise your data to service you more accurately.

It is important that you read this privacy policy together with any other privacy statement we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Scope of this Privacy Policy

This privacy policy applies generally to personal data processed in connection with the business of South Shore Women’s and Children’s Hospital.  It serves to set out South Shore’s approach to your data.

Changes to this Privacy Policy and your duty to Inform us of Change in Data

We keep our privacy policy under regular review and as such, the version of this policy which you are reading may be changed at any time.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your interaction with us by sending a message to our Data Protection Officer identified below.

What type of information do we have?

The type of information we collect includes Personal Data. Personal Data refers to any piece of information that relates to an identified or identifiable living individual or pieces of information, which if collated together can lead to the identification of an individual person.  Personal Data includes data such as email address, phone number, full name, account details, home address, school history, driver's license number, bank account number, medical history, passport number, etc pertaining to a natural person. It does not include data provided anonymously.

The specific types of personal data we may collect are as follows:

  • Identity Data: includes data such as first name, maiden name, last name, social media username or similar identifier, marital status, title, date of birth, next-of-kin data, biometric data and gender.
  • Contact Data: includes data such as home address, email address and telephone number.
  • Financial Data: includes data such as salary structure, bank information and payment information.
  • Transaction Data: includes data such as details about payments to and from you and other details of products and services you have purchased from us.
  • Marketing and Communication Data: includes data such as regarding your preferences in receiving marketing from us as well as your communication preferences.

How do we collect your Data?

We use different methods to collect data from, and about you including through:
(a) Direct interactions
We collect your personal data when you provide the same to us in connection with your use of, or interest in our services. You may give us your data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

(b) Automated technologies or interactions
As you interact with our website, we will automatically collect technical data about your equipment, browsing actions, and patterns. We may collect this personal data by using cookies and other similar technologies.

(c) Third parties or publicly available sources
We may also receive your personal data from third parties to whom you have legally provided such data to, such as your employer, benefactors, etc. To the extent that such data is disclosed by third parties, different rules may apply to their use or disclosure of your information. We do not control how they use or share your data and we cannot make any representations or warranties as to these.

We however have control over data that you have voluntarily shared to us directly or through your usage of our website. With your consent, we use your information to fulfil requests to receive information or materials from us, to carry out services for your benefit and to process applications and requests from you.

We do not use your data for any other purpose than for the purposes listed out in this policy and we do not sell, lend or rent any personally data about you to any third parties.

Why we collect Data?

We collect data to enable us to provide our services to you; or process requests or applications which you make or are made on your behalf with your consent; or to provide you with our services.

We collect data to be able to communicate with you, to provide further information on our products and services and to assist you (mail subscriptions).

We also collect data to be able to respond to questions or requests which you submit as well as anticipate and resolve problems with any services we offer to you.

On what Lawful Basis do we Process your Data?

Under the Nigeria Data Protection Regulation 2019 (NDPR), personal data may be processed under any of the following lawful basis:
• Consent of the data subject
• Performance of a contract with the data subject.
• Legal obligation
• Vital interest of individuals
• Public interest

While we mostly collect and process your data with your consent, we may collect and process your data under any of the identified lawful basis depending on the circumstance.

How you can control your Data

In addition to being able to limit the data your directly provide to us, you also have the option of exercising any of the below rights with respect to your data:

  1. Request information about any of your personal data which we are processing, and request access to your personal information which we possess.
  2. Request correction of personal information that we hold about you to make them more accurate or to reflect change in circumstances which the personal information we possess does not reflect.
  3. Request us to refrain from doing certain things with your data or restrict the extent of our collection or processing of your data.
  4. Request partial or complete erasure of your personal information.
  5. Object to our processing of your personal information where we are processing your personal information for direct marketing purposes.
  6. Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  7. Request the transfer of your personal information to another party.

Do we share your Data?

It may be necessary for us to share your personal data with third parties such as:
• National Health Insurance Scheme or other Regulatory Authorities
• Hospitals
• Service Providers,
We could disclose any information about you as required by law and we may make such disclosures to law enforcement agencies and government officials, as necessary or appropriate under the relevant circumstance. Other than these instances, we do not disclose or share your personal data provided to us without your authorisation.

How we manage, store, protect, retain, or delete your information?

We have well-maintained systems for storing and managing your data, and we commit to conscientiously utilising your data in consonance with the provisions of this policy.

We have suitable security measures in place to prevent your personal data from being accidentally lost or used or accessed in an unauthorised way by a third party.

In addition, we limit access to your personal data to only those employees, agents, contractors and other third parties who need to have access to their personal data to enable us to provide our services to you. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We admit however that no database is completely secure or “hacker proof” and we only guarantee the safety of your data to the extent of our undertaking all reasonable measures to protect your data.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements after which we will promptly delete your data from all our databases.

Where we have no further use for your data or where we have no continue legal or business rationale to keep your data, we shall delete your data or carry out any such activities to ensure your personal information in our possession is sufficiently destroyed.

Our Contact Information

Kindly contact us with any queries with respect to your data or this privacy policy through the contact below:

Ashley Asomugha

South Shore Women’s and Children’s Hospital

ashley.asomugha@southshorewch.com

Essential Cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies and they help us to manage your consent choices. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Necessary Cookies

Our website uses third party services to embed useful content within some of the pages of our website, for example Google Analytic, Google Maps, YouTube videos, tawk.to. When this content is displayed, it effectively acts as a window to the third-party service and that service may set its own cookies to provide the functionality required.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Cookie Policy

Cookie Policy

Cookies are small text files that are stored on your computer or smart device when you access a website. It allows that website to recognise your visit and to store information on your preferences or past actions to improve your experience of using the website. Typically, cookies don’t store personally identifiable information, such as name or email address.

This document details how we use cookies on our websites and your options regarding their use.

Different types of cookie

There are different types of cookie that can be stored on your computer or smart device by a website. For our website, these are:

Necessary Cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies and they help us to manage your consent choices, for example. They can only be disabled by changing your browser preferences.

Embedded Content Cookies

Our website uses third party services to embed useful content within some of the pages of our website, for example Google Maps or YouTube videos. When this content is displayed, it effectively acts as a window to the third-party service and that service may set its own cookies to provide the functionality required. These are necessary cookies and can only be disabled by changing your browser preferences.

Analytical Cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage. They don’t store personal information about individual visitors but allow us to monitor trends and understand how visitors use our website so that we can continue to improve the experience.

Marketing Cookies

We use marketing cookies to help us improve the relevancy of advertising campaigns you may receive from us through other channels, for example social media. However, we don’t use third party advertising services to advertise to visitors as they view our web pages.

Social Sharing Cookies

We use some social sharing services that allow you to share certain pages of our website on social media. These plugins use cookies so that you can correctly view how many times a page has been shared and whether or not you have shared it in the past.

Our use of cookies

We use cookies for the following specific purposes:

  • For storing user website preferences, including language choices, regional website selection and your cookie consent choices.
  • For Google Analytics to track site traffic, social media links and website usage.
  • For collecting anonymised audience information connected to creating relevant social media campaigns on platforms including Twitter, LinkedIn and Instagram and for remarketing.
  • For supporting the creation of relevant Google Search Ads through the Google Ads platform.
  • For enabling social media sharing buttons, including LinkedIn, Twitter and Facebook.
  • For embedded Google Maps to remember location, account login, settings and preferences.
  • For embedded YouTube videos to measure the usage of our videos on YouTube.
  • For tracking shortened links to monitor the success of clicks via services such as Bit.ly.

Our cookies in detail

Cookie Preference

This cookie is used to remember a user’s choice about cookies on this website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Type: Necessary
Name: CookieControl

Google Maps

These cookies enable us to embed Google maps in to some of our web pages, for example showing office locations.

Type: Necessary
Name(s): APISID, HSID, NID, PREF, SAPISID, SID, SSID, khcookie

Google is responsible for setting and managing these cookies. No sensitive data is saved but if you are logged in to a Google Account your visit may be linked to that account.

Google Privacy Policy

YouTube Videos

These cookies enable us to embed YouTube videos in to some of our web pages, for example product pages.

Type: Necessary
Name(s): SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics

Google is responsible for setting and managing these cookies. No sensitive data is saved but if you are logged in to a Google Account your visit may be linked to that account.

Google Privacy Policy

Universal Analytics (Google)

These cookies are used to collect anonymous information about how visitors use our website, for example where visitors have come to the website from and the pages they looked at. We use the information to compile reports and to help us improve the website.

Type: Analytical
Name(s): _ga, _gali, _gat, _gid

Opt out of Google Analytics
Google Analytics Cookie Usage
Google Policy: Ads

LinkedIn Insight Tag

We may use LinkedIn Insight Tags across our site to monitor traffic from the social media platform. The LinkedIn Insight Tag is a piece of lightweight JavaScript code that is added to our website to enable in-depth campaign reporting and unlock valuable insights about our website visitors. We can use the LinkedIn Insight Tag to measure the performance and ROI of our LinkedIn campaigns including clicks, conversions, and more.

Type: Marketing

LinkedIn is responsible for managing and setting these cookies. Please see below for further information.

LinkedIn Cookie Policy
LinkedIn Privacy
LinkedIn Insight Tag Privacy & Security

Twitter/Facebook Pixel

We may use Twitter and/or Facebook pixels across our website and in some email messages to support our Twitter or Facebook campaigns. A pixel is a small amount of code on a web page or in an email notification that helps us to learn whether you’ve interacted with certain web or email content. This helps us measure the effectiveness of campaigns and follow up with interested recipients.

Type: Marketing

Twitter/ Facebook is responsible for managing and setting these cookies. Please see below for further information.

Twitter Cookie Use
Twitter Privacy Policy
Twitter Privacy Control for Tailored Ads
Twitter supports Do Not Track

Facebook Privacy Policy

Add This

We use Addthis.com to provide social sharing buttons on some of our web pages.

Type: Social Sharing
Name: loc, mus, na_id, na_tc, notice_gdpr_prefs, notice_preferences, ouid, ssc, uid, uvc

Addthis.com is responsible for setting and managing these cookies. No sensitive data is saved but if you are signed in to a social media account they may link the web page you shared from our website with your social media account.

Addthis.com Privacy Policy

Website Cookies

Our website uses cookies to support some of the functionality of our website. These are detailed below:

Type: Analytical
Name: blss_survey_closed, blss_survey_complete
Purpose: After viewing a certain number of pages we may show visitors a pop up survey so that we can understand more about their visit to our website. If the pop up is closed, we won’t show the survey again and the blss_survey_closed cookie is set to record this. Once the survey is complete, we won’t ask again for 6 months and the blss_survey_complete cookie is set to record this.

Type: Necessary
Name: eucookie
Purpose: To help us understand whether our cookie banner has been shown to you or not. If you have seen it before, we won’t show it to you again for a period of time.

Note: The services listed above may change their implementation mechanisms that might mean some cookie names are changed, added or removed. We will keep this document updated however please consult the service policies for the latest information.

How do I change my cookie settings?

Note: we are currently implementing a simple solution that will enable you to turn on/off different types of cookies. Until this is live, it is possible to manage your cookies via your web browser as follows:

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
  • iOS

To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

We do NOT use advertising or advertising cookies on this website. However, if you are concerned about the use of advertising cookies in general then Your Online Choices website has more detailed information and the YourAdChoices service may help.

Further Information

If you have any questions about our use of cookies or other technologies, please email us at information.security@blatchford.co.uk

Please see our Privacy Policy for more information on how we use data and your rights as well as contact information for our Data Protection Officer.

The Information Commissioner’s Office website contains more details on Cookie Law as well as other laws and information regarding your personal information.